White Papers

The Importance of Customer Service in Pharmaceutical Contract Manufacturing

With tightening regulations and rising costs, the pharmaceutical industry is being presented with a consistent challenge in the marketplace: Do more with less.

CMO and Pharmaceutical Company Relationships: What Is the Client's Role?

Learn best-practice strategies that pharmaceutical companies and manufacturers can implement to make the most out of their contract manufacturing client relationships.

The Effects of Customer Service and Effective Supplier Communication on the CMO-Client Relationship

Clear, honest communication between client and CMO can make all the difference in a successful pharma manufacturing outsourcing relationship

Track and Trace

Although a universal standard for pharmaceutical track-and-trace solutions has yet to emerge, the California Board of Pharmacy’s ePedigree requirements are currently driving action in efforts toward implementing serialization to provide supply-chain integrity to the public. While several states are actively pursuing similar legislation, California’s pending requirements are the most demanding in that they track product to the smallest saleable unit level...